ServiceNow announces expansion of its local operations. The company also announced investment targeting Indian talent and technology with the opening of its new Hyderabad R&D Centre.
Located at the HITEC City’s premium IT park, Madhapur, the centre is ServiceNow’s first R&D operation in Asia. It aims to contribute to the company’s growth as the company is aiming to reach $4 billion in annual revenue by 2020.
Serving regional and global clients, the facility will be home to product engineering teams developing ServiceNow’s next generation artificial inteligence (AI) and machine learning (ML) capabilities.
The opening of the centre will double the number of ServiceNow employees in Hyderabad, with space for up to 1,000 staff. The facility will significantly expand the Product Engineering, Product Management, Applications Development, Service Engineering, Product Operations and Customer Support teams in the region, covering all areas of ServiceNow’s product offerings including IT service management, human resource service delivery, customer service management and security operations. It will also house local HR, finance, sales and leadership teams.
Mitch Young, VP & GM of APJ, ServiceNow said, “The opening of this centre reflects our commitment to engineering excellent and creating a world class team to support our product development, which is critical to maintaining our rapid company growth.”
The expansion will bring up the number of ServiceNow offices to three in India. The Hyderabad office and Bengaluru operations represents ServiceNow’s largest R&D center outside the US.