EY and ServiceNow Partner to Drive Digital Transformation Across Sectors

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Under the alliance, cloud-based platform of ServiceNow will combine with end-to-end business transformation expertise of EY

EY, a leading global professional services organisation, and ServiceNow, a leading cloud computing company, have entered into a strategic alliance to drive digital transformation for businesses across sectors in India. The collaboration will help organisations transform their enterprise services by understanding their business requirements and augmenting their digital platform strategy.

From artificial intelligence (AI) to advanced analytics and cyber security to data privacy, the two companies will help in fueling innovation and create new value for businesses in the country through digital transformation.

As per the collaboration, both companies can rapidly develop, design and deploy business solutions that can automate the earlier manual processes. Under the alliance, cloud-based platform of ServiceNow will be combined with end-to-end business transformation expertise of EY. This will help the businesses in streamlining their processes across several functions such as: customer service, supply chain, HR, facilities, IT operations, security and compliance, in order to enhance the productivity, scalability and agility of businesses. The partnership between the two also provides an integrated technology-enabled and business-led approach to help implement digital workflow and service management solutions to businesses across India.

Driving innovation

Commenting on the alliance, Sibjyoti Basu, Partner – Alliance Leader, EY India, said, “Today, efficient and agile operations are critical to supporting the pace at which a business must move in the digital economy and yet businesses are challenged by manual processes, legacy systems and insufficient data.”

“ServiceNow and EY share a strong focus on driving innovation and digital transformation across businesses’ value chain. Together, we can help businesses modernise their shared services that are so essential to their success,” he added.

Mitch Young, SVP, Asia Pacific and Japan, ServiceNow, said, “Our shared focus on co-innovation with EY’s strength in end-to-end business transformation complement each other and will help businesses derive value from their digital transformation investments. Together, we look forward to bringing in great technology, innovative thinking and business acumen to build digital workflow solutions combined with industry leading practices that will shape the future of work in India.”

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