Mindtree, a technology services and digital transformation company, today announced partnership with ServiceNow, a digital workflow company to build industry solutions to help enterprises turn data from their Internet of Things (IoT) infrastructure into actionable business workflows.
The company said it will combine the deep domain, design thinking, IoT, AI, Machine Learning, and analytics expertise of Mindtree NxT, the company’s IoT service line, with the capabilities of ServiceNow Connected Operations to enable enterprises in industry sectors such as manufacturing and consumer goods to put their IoT data to work for improved decision-making and smarter operations.
By connecting IoT data with digital workflows, ServiceNow Connected Operations enables organisations to realise the full value of their IoT investments, help increase customer satisfaction, and access new business models. Together with Mindtree driving actionable and industry-specific insights, these solutions will allow customers to break down data silos, proactively resolve issues, and evolve collaboration between customers, operations, customer service, and field service.
Manufacturing and consumer goods companies are increasingly looking to make better use of the data generated through multiple platforms and legacy operational technology (OT) systems. This means working around operational and data silos between OT and IT, a lack of common processes and tools in floor systems, and an inability to bring all data into a single system of record.