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AI Helpful Tool For Government To Deliver Public Services: Report

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  • The study was conducted by the United Nations Economic and Social Commission for Asia and the Pacific 
  • Public-private partnerships will become increasingly important to complement government initiatives
  • The government should develop frameworks to regulate these partnerships and encourage more public information on AI projects

According to a new UN-Google report, Artificial Intelligence (AI) is emerging as a helpful tool for the government to deliver public services.

The study highlighted the importance of partnerships between governments and technology firms for the delivery of public services. It was conducted by the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP).

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The government should develop frameworks

“On the path to the 2030 Agenda for Sustainable Development, governments in Asia and the Pacific are urgently pursuing innovative means to deliver effective, efficient and fair public services,” said Armida Salsiah Alisjahbana, United Nations Under-Secretary-General and Executive Secretary of ESCAP.

The report noted that public-private partnerships will become increasingly important to complement government initiatives. It also suggested that the government should develop frameworks to regulate these partnerships and encourage more public information on AI projects to foster a landscape conducive to informed decision-making on AI partnerships.

Recently, the state governments in Andhra Pradesh and Karnataka partnered with Microsoft to develop predictive AI services to help farmers to improve their crop yields. The report mentioned this AI initiative too.

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