With digital workers, organizations can rapidly scale their automation initiatives to drive productivity, efficiency and growth.
Automation Anywhere, the leader in Robotic Process Automation (RPA), has unveiled human-centric digital workers to help organizations augment their human workforce and accelerate digital transformation.
The company is pioneering the concept of ready-to-deploy digital personas that combine task-oriented, cognitive and analytical abilities to automate repetitive activities.
The new digital workers could be downloaded from the Automation Anywhere Bot Store, the company’s online marketplace for off-the-shelf, plug-and-play automation, and customize them to fit the user’s unique business processes.
“Our vision is to transform the enterprise into an engine of unconstrained innovation, with cutting-edge automation and intelligent tools,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere.
“Today, we are taking a bold step forward, unveiling the first digital workers that not only enhance business performance, but also help unleash untapped human potential. We believe that this new, cognitive technology will liberate human workers, enabling them to focus on value-added activities and pursue new skills that exercise their creativity and ingenuity,” he added.
Software bots Vs digital workers
While software bots are typically task or process-centric, digital workers are human-centric, and are built to augment human workers in specific business functions, across a range of verticals.
Some examples for digital workers in the Automation Anywhere Bot Store include a digital accounts payable clerk, digital talent sourcer and digital talent acquisition coordinator.
Over the next year, the company expects to see innovation around hundreds of digital workers across functions and industries.
According to a report by Forrester Research, increasingly, intelligent machines — ranging from AI to intelligent assistants to RPA bots — are working side by side with employees to solve business problems. It noted that the forces of automation will help employees maintain a happy and productive state of flow by making job activities more engaging.