- The financial terms of the acquisition were not disclosed
- IDC predicts that by 2025, AI-powered enterprises will see a 100 per cent increase in knowledge worker productivity
IBM has announced it has reached a definitive agreement to acquire Brazilian software provider of robotic process automation (RPA) WDG Soluções Em Sistemas E Automação De Processos LTDA ( WDG Automation). IBM said that the acquisition will advance it’s AI-infused automation capabilities covering business processes to IT operations. The financial terms were not disclosed.
IDC predicts that by 2025, AI-powered enterprises will see a 100 per cent increase in knowledge worker productivity. It will result in shorter reaction times, greater product innovation success, and improved customer satisfaction.
Intelligent automation through software robots
The company’s said that by embedding WDG Automation’s RPA capabilities into IBM’s existing AI-infused automation capabilities across business processes and IT operations, business leaders including chief operating officers (COOs) and chief information officers (CIOs) will get more access to intelligent automation through software robots. They said that the acquisition also will extend IBM Services’ ability to transform clients’ operations as RPA, analytics and AI bring more intelligence to the enterprise workflows.
Denis Kennelly, general manager, cloud integration, IBM Cloud, and Cognitive Software said, “IBM already automates how companies apply AI to business processes and IT operations so they can detect opportunities and problems and recommend next steps and solutions. With today’s announcement, IBM is taking that a step further and helping clients accelerate automation to more parts of the organization, not just to routine, but more complex tasks so employees can focus on higher-value work.”
Efficiently re-engineer, optimise and standardise operations
The companies said that with this, the businesses will be able to efficiently re-engineer, optimise and standardise operations. They will also be able to eliminate business processes and IT operations that are redundant or unnecessary. They can also identify more granular opportunities for automation, including tasks that have many steps. It will also help to ensure consistent and accurate data is being used across all tools and business functions like customer service, IT, finance, HR, and supply chain.
Robson Felix, founder and CEO, WDG Automation said, “Automation is crucial in the digital era, as businesses need to perform several repetitive or routine tasks, so that employees are able to focus on innovation. I’m incredibly proud of the role WDG Automation has played in the RPA market with a unified and integrated platform to help companies in Brazil increase their productivity.”