- Gartner added that AI and emerging technologies will change the role of the manager
- By 2023, the number of people with disabilities employed will triple due to AI and emerging technologies reducing barriers to access
Artificial intelligence (AI) and emerging technologies like virtual personal assistants and chatbots will replace almost 69 per cent of the manager’s workload by 2024 said research and advisory firm Gartner. It added that these technologies are moving into the workplace rapidly.
Helen Poitevin, research vice- president at Gartner, in a statement said that the role of a manager will see a complete overhaul in the next four years. She added that at the moment, managers often need to spend time filling in forms, updating information and approving workflows. By using AI to automate these tasks, they can spend less time managing transactions, Instead, they can invest more time in learning, performance management, and goal setting.
Change the role of the manager
Gartner added that AI and emerging technologies will change the role of the manager. It will allow employees to extend their degree of responsibility and influence without taking on management tasks. It also stated that application leaders focused on innovation and AI are responsible for improving worker experience, developing worker skills and building organisational competency in the responsible use of AI at the present.
Poitevin added that application leaders will need to support a gradual transition to increased automation of management tasks. According to Gartner, nearly 75 per cent of heads of recruiting reported that talent crunch will have a significant effect on their organisations.
By 2023, the number of people with disabilities employed will triple
Gartner also estimated that organisations actively employing people with disabilities have 89 per cent higher retention rates, 72 per cent increase in employee productivity and a 29 per cent increase in profitability. Gartner said that by 2023, the number of people with disabilities employed will triple. This will be due to AI and emerging technologies reducing barriers to access.