Wipro Partners with AIOps Firm Moogsoft to Deliver Next-Gen Solutions

The partnership will enable Wipro to accelerate digital transformation journey of its customers and deliver enhanced business agility

sifyWipro Limited, a global leader in IT, consulting and business process services, and Moogsoft, a leading provider of artificial intelligence for IT operations (AIOps), announced that they have entered into a partnership to deliver next-gen solutions to their customers.

The partnership will enable Wipro to leverage Moogsoft’s industry-leading platform to provide advanced AIOps solutions for its clients.

Powered by purpose-built machine learning (ML) algorithms, the AIOps platform enables IT teams in the real-time detection and remediation of IT incidents across applications, networks and IT infrastructure, ensuring continuous service delivery for customers.

Wipro’s AI and automation platform – Wipro HOLMES, in association with Moogsoft, will offer end-to-end capabilities in AIOps transformation. This collaboration between the two companies will help customers in improving the business availability of IT via unified alert management, proactive anomaly detection, root cause analysis and predictive capabilities.

The partnership will enable Wipro to accelerate digital transformation journey of its customers and deliver enhanced business agility, improved user experience and developer productivity.

Accelerate digital transformation

Speaking on the partnership with Moogsoft, Kiran Desai, Senior Vice President and Global Head, Cloud and Infrastructure Services, Wipro Limited, said, “Moogsoft is an industry leader and our key partner in the AIOps solutions space. We have also invested in the company through Wipro Ventures, the strategic investment arm of Wipro Limited.”

“Moogsoft’s industry-leading AIOps platform will enable our customers to adopt a more proactive and situation-aware incident management approach. We are confident that this partnership will strengthen our AIOps practice for the managed services provider market,” Desai said.

Phil Tee, CEO and Founder, Moogsoft, said, “Wipro has built an impressive AIOps practice to help global organisations accelerate their digital transformation initiatives, which demand continuous service assurance. The combined might of Moogsoft and Wipro will transform the economics of IT Operations and IT support alike by enabling proactive detection of outages, early warning of relevant alerts and reduced actionable workloads on IT and DevOps teams.”

“The patented capabilities of our AIOps platform, combined with Wipro’s market reach and strong managed services portfolio, will enable customers to become more agile and reduce business risks,” he added.

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