HPE Partners with Vodafone Idea for AI-based OSS Platform

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Vodafone Idea is planning to streamline its service assurance processes with HPE’s Intelligent Assurance solution and extend the existing robotic process automation journey of Service & Network Operations Center

Hewlett Packard Enterprise (HPE) announced that India’s largest mobile operator Vodafone Idea Ltd has selected the company to have a partnership for its artificial intelligence (AI)-based operations support systems (OSS) platform for the Service & Network Operations Center (SNOC) of Vodafone.

The next generation OSS solution of HPE will help solve business challenges of Vodafone Idea by providing innovative solutions that help in addressing them from a revenue, efficiency and cost basis, HPE said in a statement.

The mobile operator will further automate operations by introducing HPE Intelligent Assurance. This will provide the company with a powerful platform that helps to transform the huge amount of telecommunications network data into actionable insight, thus paving the way towards zero touch operations and self-driven networks.

Automating the operations

Commenting on the development, Vishant Vora, CTO, Vodafone Idea, “This partnership with HPE is yet another step towards bringing AI solutions in our network. We look forward to working with HPE to roll-out our next generation SNOC platform which is designed to be reliable and scalable for the digital and 5G era.”

Phillip Mottram, VP and Global Lead, Communications and Media Solutions, HPE, said,
“At HPE, our focus is to help Vodafone Idea automate their operations with solutions that are based on the latest innovations, in particular intent-based service orchestration and machine learning-based service assurance.”

The SNOC controls and monitors the vast network and service offerings of Vodafone Idea to more than 334 million subscribers. In addition, the mobile operator is planning to streamline its service assurance processes with HPE’s Intelligent Assurance solution and extend the existing robotic process automation (RPA) journey of SNOC as it transforms into a digital service provider.

The SNOC is situated in Pune, Maharashtra and remotely monitors around 192,000 2G sites and 372,000 broadband (3G+4G) sites across 22 circles.

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