Flipkart Introduces First Robot-based Sortation Technology


The Automated Guided Vehicles (AGVs) will work in conjunction with facility staff, who will be trained in operating the bots

The e-commerce giant Flipkart has recently launched India’s first robot-based sortation technology,Automated Guided Vehicles (AGVs) at Soukya sortation center in Bangalore.

This technology will help to fulfill ever-growing customer demands along with  fast delivery.

Designed to optimise efficiency and precision on the back-end of the supply chain, the AGVs will help sort packages by pin code.

The Soukya set-up involves over 100 self-guided bots that automatically sort packages to the right customer pin codes by identifying encoded information on each package.

Coordination with facility staff

Currently the facility has around 1000 employees and processes lakhs of shipments a day. As per information,the AGVs will work in conjunction with facility staff, who will be trained in operating the bots.And deploying 100 of these AGVs can lead to over 60 per cent increase in process efficiency.

As per the sources,the set-up can process up to 4,500 shipments in an hour and can be scaled over 5x with minimal changes. The other advantage is that they can be easily moved across locations as well.

Krishna Raghavan, Senior Vice President of eKart Tech at Flipkart has said that with the AGVs, they are re-imagining new growth paths, while orchestrating new and innovative ways of working.They believe this will help bring efficiencies, agility and scale to the supply chain operations, helping us serve the customer better.

First initiative

Raghavan added that this initiative is the first stepping stone in this journey. They are looking forward to help and build the country’s nascent automation ecosystem through R&D and collaboration so we can continue building India-specific solutions.

And as per reports,Flipkart will soon build a Centre of Excellence (CoE) for Robotics & Automation, which will bring engineering, product and automation teams under one umbrella.It will also focus on Internet of Things (IoT) and electric vehicles in future.It has also partnership plans with start-ups and university campuses for innovation and research in automation and robotics space.


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