Zinier Raises US$ 22 Mn to Bring AI-Powered Automation to Field Service Industry

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Zinier will utilise the investment to continue developing and augmenting its technology platform to create out-of-the-box solutions for industry-specific clients use cases

Zinier, a start-up providing intelligent field service automation, has raised US$ 22 million in Series B round funding, led by venture capital firm Accel, along with Nokia-backed NGP Capital, Founders Fund, Qualcomm Ventures LLC and France-based investor Newfund.

The start-up raised the fund to accelerate the global growth and expand its platform to meet the increasing needs of field service organisations.

Speaking about the development, Arka Dhar, Co-Founder and CEO, Zinier, said, “Considering the massive amount of infrastructure under the purview of field service teams, automated field service has the potential to truly transform a wide range of industries.”

“The market opportunity for platform-based, automated field service is reflected in the huge demand we’ve seen from customers in infrastructure-heavy sectors, such as telecom, energy and financial services. With this additional investment, we’re able to continue expanding the capabilities of our platform and extend the reach of intelligent field service automation to new strategic markets and geographies,” said Dhar.

Expansion plans

Zinier will utilise the investment to continue developing and augmenting its technology platform to create out-of-the-box solutions for industry-specific clients use cases and to build out its global team to continue supporting the company’s rapidly growing customer base with the industry’s best talent.

In addition, the start-up is aiming to use the funds for further expansion into new regions and vertical markets. Currently, Zinier has operations in North America, Latin America (LATAM) and Asia Pacific (APAC) regions. The start-up focuses on the telecommunication and energy industries.

This investment highlights the exponential growth of Zinier over the last year. In 2018, supported by a leadership team from ServiceMax, AT&T, Salesforce and Singtel, the start-up launched Field Service Elements after the Series A round of funding. These achievements enabled the start-up to add some of the biggest global telecom providers as its customers, paving the way for significant growth in 2019 and afterwards.

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