CSC SPV Partners with NEC to Improve Services Using AI, Data Analytics


The vision of CSC SPV and NECTI is to develop the CSCs as a ubiquitous and reliable IT-enabled network of citizen service points

CSC e-Governance Services India Ltd (CSC SPV) announced that it has entered into a strategic alliance with NEC Technologies India (NECTI) in order to leverage the benefits of emerging technologies. CSC SPV will utilise technologies such as artificial intelligence (AI) and data analytics to improve services in rural areas across several sectors like finance, healthcare and education.

In addition, the two bodies have established a joint-working group within CSC SPV to collectively develop and provide new digital services to around 900 million citizens of rural areas in India.

The vision of the two organisations is to develop the CSCs as a ubiquitous and reliable IT-enabled network of citizen service points that can connect local population with the government departments, banks, educational institutions, business establishments and insurance companies, impacting primary, secondary and tertiary sectors of the economy.

NECTI is also planning to make an equity investment in CSC SPV. This will make NECTI the third largest shareholder in CSC SPV.

Improving quality of life for citizens

On alliance with NECTI, Dr. Dinesh Kumar Tyagi, CEO, CSC SPV, in a press statement, said, “The association with NECTI will help in utilising technologies for delivery of various services to citizens, especially those living in rural India. Education, financial inclusion and telemedicine are the areas where innovative technologies can be utilised to improve the quality of life for people living in rural India.”

CSC SPV is a special purpose vehicle incorporated under the Companies Act, 1956 by Ministry of Electronics and Information Technology (MeitY). The key objective of CSC SPV is to check the implementation of Common Services Centers (CSCs) Scheme and offer a centralised collaborative framework to deliver services to citizens. As per a press statement, around 470,000 transactions happen at CSCs every day all over India.

CSCs are considered as a key initiative under the Digital India initiative and function as access points for delivery of several digital services to the population of rural areas, encouraging rural entrepreneurship and livelihood possibilities for them.


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