APAC consumers lack confidence in manufacturers, with 90 per cent of respondents indicating that they do not trust manufacturers and service providers of IoT to secure their devices
About 70 per cent people in the Asia Pacific (APAC) region own a minimum of one Internet of Things (IoT) device and nearly 50 per cent already have three or more IoT devices, according to a survey.
“In addition, nearly three-quarters of the respondents are planning to buy an IoT device in the next 12 months,” said the annual survey on policy issues by the Internet Society, a global non-profit organisation devoted for ensuring open development, evolution and use of Internet.
According to the survey, the most popular IoT devices include Internet-connected appliances such as smart TVs and fridges, fitness monitors, connected wearables, virtual reality headsets and voice command systems like Google Home, etc.
The survey revealed that Internet users in APAC region want guarantees for privacy and security for IoT, with two-in-three respondents said that security is one of the major factors influencing their decision to buy an IoT device.
The other major factors influencing the decision to purchase an IoT device include pricing, device features and brand of the device, it added.
Concerns over security
However, despite popularity of IoT devices, respondents express deep concerns over the security of devices. APAC consumers lack confidence in manufacturers, with 90 per cent of respondents indicated that they do not trust manufacturers and service providers of IoT to secure their devices, the survey noted.
Around 60 per cent of respondents, who do not own IoT devices mentioned that they are unlikely to use an IoT device if there is no guarantee of security of personal information collected, it added.
Commenting on the findings, Rajnesh Singh, Regional Director – Asia-Pacific Regional Bureau, Internet Society, said, “There is a need to ensure that manufacturers and suppliers of IoT products and services protect consumers and the privacy of their data. Currently, the measures that are in place do not match the degree of concern from current and future owners of IoT devices.”
As per the survey, 81 per cent of respondents have concerns about leaking of their personal information. In addition, 73 per cent of them were worried that hackers may take control of their devices and used them to commit crimes and 71 per cent consumers of IoT devices were worried about being monitored without their consent or knowledge.
Despite huge concerns over security and privacy of IoT devices, consumers in APAC region feel that they do not have the capability to protect themselves or fail to do so, the survey said.